Checked-in luggage

The rules for how much luggage you may carry with you onto the plane vary from airline to airline.

For this reason, we recommend you contact the airline you will be flying with if you have any questions about how much baggage you are permitted to bring or about the possible size and weight restrictions.

Please note that suitcases must not be fastened with padlocks, fabric ties or rubber bands, and belts must not be strapped around the suitcase as they risk becoming stuck on the conveyor belts during transportation. 

To ensure that your luggage is sorted quickly and correctly, old luggage tags and self-adhesive barcodes must be removed before check-in.

Prohibited items

There are only a few restrictions on what you can bring in your checked-in luggage. However, please be aware that weapons and ammunition in legal possession must be notified at the check-in desk.

As a rule, it is not allowed to bring the following:

  • Explosive, corrosive and flammable substances such as camping gas, liquor, paint, etc.
  • Flammable gases, magnetic materials, bleaches and anesthetics.
  • Fireworks and emergency blasts.

NOTE: In case of doubt, ask your airline or handling company in good time before departure.

Metal suitcases

If you travel with a suitcase made of aluminium or other metal material, it must be dropped at the odd size luggage at Terminal 3. This is due to the slippery surface of the metal which causes problems in the automated baggage handling.

Rules for carry-on luggage

The carry-on luggage is the luggage you may carry on board the aircraft. Be aware that there are special rules for what to bring.

Your carry-on luggage must be checked in the security check as there are special rules for what you can bring on board the aircraft.

In order to get through the security check as quickly as possible, you should pack your carry-on luggage optimally.

At the top of the luggage, you should put all items that require separate display during the security check. It applies the following items:

  • Electrical items such as notebooks, tablets, camera and the like.
  • Liquids (must be gathered in a transparent and reclosable plastic bag). 

You may want to bring baby food, dietary and liquid medicine in containers that hold more than is normally allowed 100 ml (1 dl). However, you must be able to prove the fluid’s authenticity.

Lighters

If you have a lighter with, you must show it in the security check and then store it in your pocket. Only bring 1 lighter. Do not bring your lighter in carry-on luggage or in checked luggage as there is a risk of spontaneous combustion.

Information for US travellers

On flights from Copenhagen Airport to the US, there is an additional security check at the gate. Ensure all mobile/electronic devices have enough battery power to be turned on at security if requested.

Liquids in carry-on luggage

Fluids or liquid substances in your carry-on luggage must be carried in containers with a maximum capacity of 100 ml.

The definition of “liquid” includes:

  • water, fruit juice, cordial, soup and syrup;
  • perfume, after-shave lotion, eau de cologne and similar liquids;
  • semi-liquid or gel substances, such as shampoo and toothpaste;
  • oils and lotions, such as hand lotion or sunscreen;
  • contents of aerosol containers, such as deodorant, shaving foam and similar substances;
  • mixtures of solid and liquid substances, such as Nutella or Camembert.

You may bring more than one container of liquid but no more than it can fit in one reclosable plastic bag of max. 1 liter. You may only bring one of these bags per person.

There are free plastic bags on the packing tables at the entrance of the security check.

Baby food and medicine

If you have baby food, medicines, dietary foods or Tax-Free liquids exceeding 100 ml., it is allowed to bring these but they shall be protected. Tax-free liquids need to be in sealed bags from the airport or the carrier with a visible receipt of purchase.

You have to remove all these liquids from the bag and place them visible in the designated plastic box at the security checkpoint, so the security personnel can see them. You may find that the fluids are selected for additional security checks.

Transfer passengers arriving from outside of EU

If you arrive at Copenhagen Airport from a country outside of EU and have to continue travelling by airplane, you will have to go through the security check. Please note that the same limitations apply to liquids as any other departure from the airport.

Passengers in transit at the airport who have purchased liquids over 100 ml at either another airport or aboard an aircraft, must ensure that the liquids are sealed with the STEB (Security Tamper Evident Bag) and the receipt for the liquids visible in the bag.

Odd-size bagage

Odd-size baggage is special baggage, that for some reason cannot be dropped off at the regular check-in counters or bagdrop

Notice: The rules for odd-size baggage can vary from each airline. It is recommended that you check the baggage rules for your airline, before your journey.

Firstly, odd-size baggage must be checked in at the counter for your airline. Odd-size baggage should have a bag tag like regular luggage.

Always remember to include name, phone number and e-mail address on your suitcase and odd-size baggage. If you do not possess a permanent nametag, a temporary nametag can be found in the Information, or by contacting your airline. 

Examples of odd-size baggage:

  • Skies
  • Bicycles
  • Weapons*
  • Stroller/Push-chair
  • Televisions
  • Big sports equipment like surfboards, kitesurfing-equipment etc.
  • Music instruments
  • Baggage weighing more than 32 kg.
  • Other kinds of baggage, that is too large for regular transport belts.

*Special rules apply for weapons in your luggage.

Odd-size delivery spots

There are two odd-size delivery spots in Copenhagen Airport:

  • Terminal 2: This delivery spot is used by the handling companies Aviator and CFS. It is located at the end of Terminal 2, next to counter 154.
  • Terminal 3: This is used by SGH (SAS Ground Handling) and is located at the SAS Ticket office and Starbucks.

Opening hours for Odd-Size

  • Terminal 2: 04:00 – 21:30 (Can be later, if there are late departures)
  • Terminal 3: 05:00 – 23:00
Missing luggage

If your luggage is missing on arrival, a report must be filed at arrival service in the luggage claim area before you leave the airport.

Your airline hires a handling company to handle passengers and luggage. The staff you meet at check-in, boarding at the gate and arrival service in the luggage claim area are handling-company staff.

To file a report you need:

  1. Your luggage receipt (the tag with a barcode and destination code you got when you checked in your luggage). The luggage receipt shows your flight number and the identification number of your luggage.
  2. Your boarding card or itinerary.
  3. A detailed description of your luggage.

If a missing luggage report has already been filed, you need to quote the reference number of the report.

If a report has not yet been filed, you must have your luggage receipt (the tag with a barcode and destination code you got when you checked in your luggage). The luggage receipt shows your flight number and the identification number of your luggage.

If your flight was handled by SAS Ground Handling, you should contact SAS on tel: +45 3232 3260 – Mon-Fri: 9 am – 4 pm, Sat-Sun: 9 am – 2 pm.

If your flight was handled by Aviator, you should contact Aviator on tel: +45 3247 4725 –  all days from 8:00 a.m. to 4:00 p.m.

If your flight was handled by Menzies, you should contact Menzies on tel: +45 3231 4176 – all days from 9:00 a.m. to 9:00 p.m. or send an email to call.centre@menziesaviation.com.