Strollers and prams
The rules for strollers and prams may vary between airlines. Therefore, always check with your airline in good time if you are in doubt.
As a rule, it is possible to bring a lightweight stroller through security and all the way to the gate.
However, you must be aware that airline companies have different regulations for the proportions of the stroller. Therefore, always check with your airline in advance.
In addition, a stroller must always have a special luggage tag that cannot be printed at the self-service check-in machines. Therefore, it is only possible to use the manual check-in counters.
If the stroller or pram must be submitted as odd-sized luggage, you should be aware that there are two odd-sized access points at Copenhagen Airport:
Terminal 2: By the access point used by ground handlers Aviator and CFS. It is found at the end of Terminal 2 next to the counter 154
Terminal 3: This is used by SGH (SAS Ground Handling) and is located at the SAS ticket office and Starbucks.
Protective bag for stroller and pram
Some airlines recommend that you use a protective bag for the stroller or pram while traveling.
You can read more about the protective bags at www.airshells.com.
You can also rent strollers of the brand BRIO at the airport.
The strollers are available for pickup immediately after the security check. However, due to the strollers being frequently used by our small passengers, they can typically be found around the airport. If you see an unused stroller, you are always welcome to use it.
At some airports, you can experience that the baby food will be subject to further inspection.
You can bring infant formula powder, pastes, ready-mixed formula milk etc. in your carry-on luggage as baby food are exempt from the otherwise applicable liquid rules. The security staff may ask to taste the baby food in order to secure its authenticity.
However, please note that the above does not apply to water. The containers are displayed separately in connection with the passage of security checkpoints and the volume are accepted based on what is reasonable for the length of the journey.
By the toilets in Terminal 2 after security there is a nursing room where you can warm up your prepacked baby bottles and baby food in a microwave. There is also room to sit and breastfeed.
Make sure that you take the time to look into and understand the policy of your airline regarding unaccompanied minors. Please note that the airlines do not assess whether your child is capable of flying alone – that decision is made exclusively by the parents.
Ordering the unaccompanied minor service
At Copenhagen Airport, there are two companies in charge of the unaccompanied minor service: SGS and Aviator.
The service must be booked together with the flight ticket from the airline of which the child is travelling. If you arrive at the airport without the service pre-booked, you should generally contact the airline’s desk for further assistance.
The following conditions typically apply to the unaccompanied minor service, but may vary from airline to airline:
- The service ensures that children travelling alone are supervised throughout the whole journey.
- A ‘Handling Advice’ form must be completed for your child before the trip. The form can be obtained or downloaded from the airline in question.
- Contact information must be provided for both the person delivering and the person who collects the child.
- An agent from the handling company looks after the child in the airport so that he/she does not have to go to the gate alone.
- The cabin crew on the plane is informed that there is an unaccompanied minor onboard. There will be kept an eye on the child to ensure he/she is OK.
- The person dropping the child off at the airport must remain at the check-in desk until the plane has departed.
- Photo ID must be shown when collecting the child at the destination before the child is handed over.
- Please note that a limited number of unaccompanied minors are allowed per flight, so we recommend that you apply for the unaccompanied minor service when booking the flight.
What rules apply to unaccompanied children and young people?
A minor who travels without a parent or guardian may be denied entry in some countries unless their parents make a statement that the minor may travel alone or in association with a named adult.